Customer Feedback

  • *****

    JUNE

    I just received my order and I just love everything. The owner really cares about her customers and wants to give the best product. I will definitely order from Microworks Studio in the future. June

  • *****

    VERONIQUE

    So, I recently purchased the Rose Water and Rose Oil from this shop for like the 5th time, and once again, they did not disappoint! The shop owner was kind and kept me updated throughout the process, and they even gifted me a few extra goodies! I love this shop and its products! Get y'all some Rose water if you haven't already!!

  • *****

    DRAGON

    just cracking open the packaging you can immediately tell its something you're gonna enjoy! you think its not alot of melts but in ratio to the burner ya have at home this is gonna last you i wanna say! wonderful aroma, could smell these all day long!

FAQS

How do I contact customer service?

You can contact our customer service team by emailing
microworksets1@gmail.comor by using the contact form on our website. We aim to respond to all inquiries within 48 hours.

Do you offer discount and promotions?

Yes, we occasionally offer discounts and promotions.

What is your return policy?

We strive to ensure our customers are satisfied with their purchases. If you'd like to return or exchange an item, please get in touch with us within 14 days of receiving your order. Make sure to send the items back within 30 days of delivery.

Where can I learn more about your community impact and success stories?

Visit our "Community Impact" section on the website to read about our success stories and see how MicroWorks Studio has positively impacted the lives of young entrepreneurs in Detroit.

How can I support Microworks Studio?

You can support us by purchasing our products, making a donation, volunteering your time, or spreading the word about our mission and programs. Please contact us!

Are your candles made from natural ingredients?

Yes, our candles are made from natural soy wax and high-quality essential oils, ensuring a clean and eco-friendly burn.

What type of candles do you offer?

We offer a wide range of handcrafted candles, including scented, unscented, and decorative candles. Each candle is made with high-quality ingredients to ensure a long-lasting and pleasant burn.

What Self-care products do you offer?

Our self-care collection includes items such as bath salts, body scrubs, lotions, and aromatherapy products, all designed to help you relax and rejuvenate.

Do you offer gift sets or bundles?

Yes, we offer a variety of gift sets and bundles that combine our most popular products, perfect for treating yourself or gifting to someone special. Please visit our Collection page for more and send us a message on our contact form.

How do I care for my candles to ensure they last longer?

To ensure your candles last longer and burn evenly, trim the wick to 1/4 inch before each use, avoid burning for more than 4 hours at a time, and keep the candle away from drafts.

What type of products do you sell?

We sell a variety of products, including handcrafted candles and self-care collections. Each purchase supports our mission to empower young entrepreneurs in Detroit.

What if my product arrives damaged?

If your product arrives damaged, please contact our customer service team at
microworksets1@gmail.comwithin 7 days of receiving your order. We will be happy to assist with a replacement or refunded